A 99.9% Server Uptime
Our shared web hosting system is based on a stable, top–drawer hardware architecture and a significantly tweaked Linux variation. So, no matter what your site is, or how many site visitors you have, or even in case there’s a denial–of–service assault, our servers will remain up and your sites will stay accessible online.
Our shared web hosting plans plans come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee stays unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it’s important to also set up your own network architecture. That’s why we set up a custom–configured internal network in all our datacenter facilities. Based on topflight Juniper switches and routers, our internal network allows for hyper–fast data transfer rates and is completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, irrespective of which web hosting service you’ve picked.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your cash at stake, you cannot feel really secure. That’s why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel pleased with our hosting service or in case you want to get a more robust hosting solution, like a VPS web hosting plans or a dedicated web hosting plans – you will receive a full refund, without obscure costs or return taxes.
24/7 Technical Support
We’ve diligently picked each member of our 24x7 support staff to make sure that we can offer you the very best support service that you can possibly get. Each of our technical support engineers has lots of years of experience working with hosting accounts behind his back, hence they know very well what they are doing. What’s more, they are available 24x7 – you can contact them at any time and they will respond as fast as possible.
Their average ticket response time is less than twenty minutes, while with other hosting firms you have to wait around for days. Plus, we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to in under one hour.