Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Guarantee

  • Our crew of techs will try their best to answer to your help needs in approximately 1 hour. If, however, the issue you have encountered demands help from the Admin =Department,= we’ll send the ticket to the administrator in charge and will write a note to tell you.

  • Top quality support service
  • Top–class Client Help And Support Service

  • We are on line for you day and night to supply help and technical support and to assist you with any difficulty that you could encounter whilst dealing with your virtual server. We can easily support you with all pre–installed packages, plus your OS, server admin panel (based on the VPS type) and the Control Panel created entirely by our company.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Control Panel that is offered cost–free with your VPS includes an internal article base. One can find an assortment of extensive how–to articles and a choice of step–by–step video guides that present all the regular web site control jobs. You can start using them by clicking on the Help or Video keys in the upper right part of each Control Panel section.